I hate it when customers try to stump me with the old question
"How much does it cost to send a first class letter to Khazakistan?"
I feel so inadequate. I guess i should know all this stuff off the top of my head, but lately i feel lucky if i remember what day it is.
Last week, a kindly oldish customer wanted to know the denomination of all these stamps from the past that don't have their value on them, just the picture. i stared blankly at the Tulip, the Bird, the Heart...yeah, i've seen them all before but do i have a clue what their values are? i stalled for time while in my head i was cursing the person that made the executive decision to create all of these "priceless" stamps. i had to admit that i was stumped but told them that i could find out.
i wanted to say " why don't you just slam a few on there and hope for the best?" but i held my tongue for the 8,0000th time.
which reminds me of the classic .."Do i have enough postage on this ?"
how many times have i wanted to put my hands out to imitate a scale and then "weigh" them carefully and then thoughtfully throw them some totally random number like ..$1.62"..just to see if they could tell that i was BS-ing them.
it's like ground hog's day..this crap just keeps happening.. and i'm never ready for it.
4 comments:
I always tell them to add one more stamp then I think will be needed..it helps job security!
I had an elderly customer tell me to hold the letter in my hand and motion up and down. That's what a previous carrier did to determine the weight! B.
Voila!
http://alphabetilately.com/g2.html
http://alphabetilately.com/G.html
The new rates are awful. I used to be able to calculate with a pocket scale. you know, the kind office max can't keep in stock cuz teenage use them to measure nickel bags, just add 17 for each extra ounce. now you have to use 3 different charts, letter, flat, parcel. impossible and dumb.
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