Quiz Show part 2

i had 11 days off.
i came back from vacation the day after the labor day holiday.
needless to say the mail was backed up to the rafters.
i took two hours OT in the office and still left 7 feet of bulk behind.
i had huge bundles.
i was trying to hustle.
i was hoping that just for this one day, i wouldn't have to stop and explain:
1) where i've been
2)why they got their mail at 5 pm while i was gone
3)why i was so late.

i made it through the first half of the route nicely.
a few customers said it was good to see me back.
a few bitched about the service in my absence.

then i got to mrs.B.
while i was gone she had left subs 2 handwritten messages wondering where her Daily Word was.
she didn't receive one in July or August!
i was hoping that i could quietly deliver her mail without having to confront the Daily Word controversy. i knew the conversation would take more time and patience than i had.

but that wasn't to be.
she was doing a stake out.
she wanted me to know that this had never happened in 40 years and that someone at the PO told her that it was being returned to sender.
and the Daily Word said they sent her a second copy and she STILL hadn't received that.
WHERE WERE THEY???
"I'm sure it's not your fault...but...."

Any other day i would have felt capable of handling this..but not after a vacation, after a postal holiday, and not when i'm running 2 hours late.
I tried to keep it short and sweet..but it went on and on and on...
my one small victory was that i didn't say any of the Amazing Kreskin comments that were floating through my mind.
after much discourse and many, many minutes i walked away and realised
that all of the peace, and relaxation i had built up over the past 11 days was now officially gone.
somehow i managed to make it through the rest of the week.
and no, the Daily Word still hasn't shown up.
God help me. God help Mrs. B.