Monday, October 20, 2008

Another day, another baggie

Just when i thought i was out of the woods with Mrs. N's chewed up bill,
I get the front only of a Netflix envelope..no movie ! Beautiful!
And doesn't it figure it has to be delivered to another doubting customer.
i don't have very many unhappy campers out there ..really..it just sounds like i do.
This lady wasn't getting a bank statement for weeks on end...and somehow..this was my fault???...even though my boss told her that the bank in question was screwing up LOTS of people's statements for some reason.
So i had to shove the Netflix lable in a damn WE'RE SORRY bag.
And then i had to hold my breath, drop it in the box and hightail it outta there.
which is exactly what i did.
so far...no call to the boss............
does this crap happen to other people, or am i just a crap magnet?

Wednesday, October 15, 2008

Why did it have to happen to HER?

Yesterday as i was pitching my mail, I came acrossed a piece of chewed up mail that had been placed in a "We're Sorry" baggie. The thing has been totally destroyed. All that remained of the envelope was the very corner where the return address was. So i was tasked with returning her little corner to her. God knows what happened to the other 98% of the bill she sent out. Don't ask me how.. I just know it was a bill.
If this happens to any customer, it's bad.
But when it happens to one like HER, it really sucks.
She has the misfortune of living at a number that often gets confused (by subs, of course, not by me!) with the same number on another street.
She is not a customers that needs any more amo against the USPS or another axe to grind.
Today, her mail from yesterday was still in the box, so happily i got a reprieve.
And just to make me even happier, Mrs. B got her freakin' DAILY WORD! It's more like a Bi-Monthly Word..but what's a few months among friends?